Refund policy

For your peace of mind, we offer a 12-month warranty.
Returns are accepted within 30 days.

Please contact our customer service team immediately if:

- You changed your mind and wish to request a return
- Your product was damaged during transit
- You are not satisfied with any product that you have purchased.
- If you received a damaged item, please send us some photos or a short video showing the problem. We will then either issue a refund or send another one.

Please note that you must comply with all return instructions provided to you via your registered email address. All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted.

Applicable freight fees and a 15% re-stocking fee will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product. This also applies to orders cancelled while in transit.